I have started working until 2:00 am lately. It is normally pretty boring. I watch the door and ring up the employees that come through my line on their breaks. There are a few customers that don't work there but not too many. Anyway, tonight was the opposite of boring. It all started out normal and then this guy came through my line and he wanted to buy some phone cards, a shopping card and some gift cards and also a drink. On our registers if the total is over $100 it prompts us to check their ID. I have noticed a lot of employees skip this prompt but I never do. I have had check ID on my cards before and people don't check it. It is very frustrating. Soooo... since I am such a great employee I asked for his ID and his card. He then told me that it was his fiancee's and asked me if that was ok. I told him that I could not allow him to use her card. He told me that she lived right down the street so he would just go and get her but he would still buy the drink. When we have to check IDs it is already going to go onto the credit card. There is no way to back out of it. So I had to call another associate that also works in Customer Service. He called a CSM and by that time the guy said that he would just get it all when he came back with his fiancee. He had another bag that he bought in electronics that my co worker checked his receipt for. He had a receipt but he couldn't find it for a minute and he got really jittery. I know that most of you know where this is going but I am standing there just thinking that all is well and he really does have a fiancee that he is going to get. Silly, naive Lisa, huh? Even after my co-worker said that he wasn't coming back I still had the hope that he would be proven wrong. i just didn't want my rose colored glasses to be taken off. I finally gave it up when two minutes later another register needed the CSM's help with a credit card and the guy had the same story about the girl living down the street. The CSM looked directly at me and started walking over to ask me if it was the same guy (it wasn't) and the guy walked out. Of course we had to get the manager on duty and he had to call the cops. The guy in electronics checked this guys ID but he forgot to compare the names. Funny thing is that with all the people that dealt with these two guys and two separate cards, I was the only one who had to write a statement. The naive, willingly sheltered girl that wanted to believe that there was still good people who really did tell the truth when they said they would be back with their fiancee.
On my way home I was thinking about how I wanted to write about this and I just wanted to add that when I think about this world that my beautiful children are going to grow up in I am scared about how much worse it is going to get. That being said I also want to say how proud I am that I was brought up to see the best in people whether they deserve it or not. I am grateful to my parents for how I was raised. I also want to say that I am grateful and humbled to know that I have the channce to continue that legacy with my own children and I just hope that they can see the good in people too. I don't want them to be gullible or anything but I want them the be able to let things go and give others a second chance even when they are told that people don't change.
Now it is time to let this go and get some sleep. Just be aware this Christmas season that you watch out for people that may try to steal. This lady had come and bought groceries earlier today. I am not sure how these guys got her cards. I just don't want this to happen to any of you.
7 years ago
1 comment:
I know what you mean about this being a scary world! It is sad to think of all the bad out there. And the crazy things our children have to go through. I think there are a lot more challenges for the youth today. BUT on the other hand there is A LOT of good out there too. I am thankful that I know of that goodness and have it in my life, as I am sure you are!!
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